Chicken Road Privacy Policy

Last Updated: January 2026

At Chicken Road, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you play our game or use our services. By accessing Chicken Road, you agree to the practices described in this policy.

1. Information We Collect

To provide you with a seamless and secure gaming experience, we collect specific types of information:

A. Personal Information

We collect information that you voluntarily provide when you register or interact with our support team. This may include:

  • Identity Data: Your name, date of birth, and age verification documents.
  • Contact Data: Your email address and mobile phone number.
  • Financial Data: Transaction history, deposit methods, and withdrawal details (note: we do not store full credit card numbers or sensitive banking passwords; these are processed by secure payment providers).

B. Technical & Usage Data

When you play Chicken Road, our systems automatically collect data to improve performance and security:

  • Device Information: Hardware model, operating system version, and unique device identifiers (IMEI/UDID).
  • Log Data: IP address, login times, browser type, and page interactions.
  • Game History: Records of your bets, wins, losses, and game outcomes to ensure fairness and resolve disputes.

2. How We Use Your Information

We use the collected data strictly for the following purposes:

  • Game Functionality: To create your account, process your bets, and manage your in-game balance.
  • Transaction Processing: To facilitate safe and quick deposits and withdrawals.
  • Security & Fraud Prevention: To detect and prevent cheating, money laundering, and unauthorized access to your account.
  • Customer Support: To assist you with technical issues or account inquiries.
  • Communication: To send you important updates regarding service changes, security alerts, or promotional offers (you may opt out of marketing communications at any time).

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal data to third parties. However, we may share your information in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who assist us with payment processing, data hosting, and customer support. These providers are contractually obligated to protect your data.
  • Legal Compliance: If required by law, regulation, or legal process (e.g., a court order or government request).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the business assets.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure.

  • Encryption: All sensitive data transmission is protected using SSL/TLS encryption technology.
  • Access Controls: Access to your personal data is restricted to authorized personnel only.
  • Regular Audits: We conduct regular security assessments to identify and address potential vulnerabilities.

5. Cookies and Tracking Technologies

Chicken Road uses cookies and similar technologies to enhance your user experience.

  • Essential Cookies: Required for the game to function correctly (e.g., keeping you logged in).
  • Analytical Cookies: Help us understand how players interact with the game so we can improve features.
  • Preferences: Allow us to remember your settings, such as language or audio preferences.

You can manage or disable cookies through your browser settings, though this may affect the functionality of the game.

6. Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to legal retention requirements (e.g., for anti-money laundering purposes).
  • Objection: You may object to the processing of your data for marketing purposes.

To exercise these rights, please contact our support team.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of Chicken Road after any changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact our Data Protection Officer through the in-game support channel.